Are the medications on your website brand-name?
We sell both branded and generic drugs. Most our products are generic.
Should I have a prescription to order from you?
Some drugs available in our pharmacy require a prescription from your local health care provider. If the law of your country requires you to obtain prescription for any of the drugs you are going to purchase, then we will ask you to send it after you complete your order.
You can fax your prescription or send a scan copy. Please keep in mind that in case we don’t receive a valid prescription within 3 day, your order will be canceled. We strongly recommend that you consult your doctor prior to ordering any medications from our online pharmacy to be sure that the drug you are ordering is the one you really need.
What should I do to order from you?
We only accept orders placed online through our website. We do not accept orders over the phone or e-mail.
If you want to place an order for any medication, please do the following:
- Choose the drug you want to order by clicking “Buy now” button;
- Choose the amount ad dosage of the drug you want to order;
- Proceed to checkout;
- Fill out a short order form;
- Check the order details and submit it;
- If the order is accepted you will see the notification on your screen and will receive an order confirmation message to your e-mail. If you do not receive this message within 10 minutes, contact us and we will resend it.
Do you offer any discounts?
Yes, we often offer our customers discounts and coupon codes. Visit out website regularly to catch up with the updates.
How can I pay for my order?
We accept all major credit cards.
Is it secure to give my credit card details at your site?
Sure. We guarantee that we take all the necessary steps to protect your sensitive information. You submit your order on the secure order page. Our website also uses a Secure Socket Layer encryption.
In addition, our servers are regularly checked for any security risks by McAfee and WebSafe.
Do you ship around the globe?
We ship orders to almost all country, for the exception of some countries in Asia.
Where do you ship the drugs from?
The medicines are manufactured in India, thus they are sent out from there.
What packages do you use?
We value your privacy. Your order will be sent in a discrete looking package. Nobody will find out what is inside.
Will my medication be shipped the same day I order?
We have all products in stock for immediate delivery. However we have to check your order first to make sure that all the information is correct. As soon as we check your order, we will sent it out. This usually takes 1-2 days.
What shipping methods do you use? When will I receive my order?
Currently you can choose between 2 shipping options:
- Express Mail Service (EMS): the packages sent by EMS can be tracked after the order is shipped. Expected delivery period: 5-9 business days. Shipping fee: $30;
- Regular Airmail Delivery: the packages sent by this postal service are NOT trackable. Expected delivery period: 10-21 business days. Shipping fee: $10.
Please stay informed that we will not be able to send your medication by EMS if you specify a mail forwarding address (for example, PO box), hotel or educational institution in your delivery address or if you give us an invalid phone number.
Please Note! Regular Airmail may not be available for some brand-name drugs. The order will be shipped via EMS.
Please keep in mind that the specified deliery time is true for most cases, but we cannot guarantee that it will take longer for your order to arrive.
Please, note that our online pharmacy bear no responsibility for extended delays due to the customs inspections or force force majeures.
Also, we bear no responsibility for extended delays during major holidays like Christmas and New Year and other events which disrupt mailing process.
What if my order arrives damaged or some products are missing?
In this case you should contact us immediately and notify of the problem. We will either resend the medication or give you a refund. The refund procedure usually takes 5-7 business days.
Please be informed that in case your order includes 90 pills or more, they will be sent in several packages.
What if I did not receive my order within the promised period?
In this case you should contact us immediately and notify of the problem. We will give you a refund. The refund procedure usually takes 5-7 business days.
How much will I have to pay if you resend the medication?
We will reship the medication free of charge.
How can I check the status of my order?
You can do it by contacting our customer support team or using a corresponding section of the website.
The order has not been shipped yet. I need to change shipping information. Can I do this?
This may be possible. In this case, you should contact us immediately.
Can I return the goods?
If you are not satisfied with the effect our drugs produce, please contact us to report about the problem. We will give you the address that can be used to send the unused goods back. As soon as the goods are received, we will initiate the refund procedure.